Who should small businesses choose to run their IT?
Taking charge: Deciding who should look after the IT needs of small and medium-sized businesses can be tricky
“I have just been through a week of utter tech hell,” says Hamish Thompson, managing director of Twelve Thirty Eight, a small public relations firm that he founded in 2007.
“At one point I experienced something akin to Stockholm Syndrome, having finally got through to someone at a call centre for one of our ‘service providers’,” he says.
“I’m actively searching for an affordable external support option, having naively assumed that I could do it all myself and with some support from colleagues.”
Thompson’s experience is typical of that of many small firms who know what they need in terms of technology, but are struggling to work out where to turn …
Following BWBD LTD
just a quick one. There are various ways to follow BWBD LTD on the internet to see what projects we have been upto / advise we have previously given out etc.
Facebook: https://www.facebook.com/BWBDLTD.IT.Constancy.and.Support
Twitter: http://www.twitter.com/bwbdltd
This website: http://www.bwbd.co.uk
or if you need to ask us anything drop us an email at info@bwbd.co.uk
What Made Technology Easier to Use?
There was a time when knowledge was power.
Those that understood the nuances of technology, how it worked, how to optimise performance, how to do the most simple tasks without having someone to hold their hand performed better in the workplace.
Often there would be one desk with a few of the “IT guys” who would be the people we’d call when our computer didn’t behave how we wanted to it to. They would rush over, blind us with jargon and ask questions we didn’t understand let alone know the answers to, click a few keys and hey presto! Fixed.
Technology has changed. Increasingly, the whole process has become simplified – from the language used, the user interface itself to even the setup to install new software. Technology is …
IT Issues left from another support company
Taking over support for any company after another IT support organisation has been used always makes us expect the unexpected and this one was no exception. We were recommended by another company to help with their IT Issues.
After a meeting and a diagnosing their problems we quickly rectified their IT Issues and gained another very happy client. It does help when we know there Hosted Exchange system inside out as it is the same system we sell.
Tech News 06/03/2012
Google’s privacy policy: Incoherent and confusing Separating ‘personal info’ from ‘personal data’ and ‘sensitive personal info’…
Comment: Google’s new combined Privacy Policy (March 2012) has been widely criticised by privacy professionals and Data Protection Authorities (in particular the CNIL – the French Data Protection Authority). However, so far the reasons for this criticism have been made in general terms. Here is a more detailed explanation.…
UK tax fraud IT project ‘missed virtually every delivery date’ Too late for HMRC to grab dosh from tax dodgers – watchdog
IT projects that formed part of Revenue and Customs’ (HMRC) compliance and enforcement programme missed key delivery milestones and failed to bring the expected recovery of tax, according to a report by the National Audit Office.…
Tech News 05/03/2012
Brits trapped in confusing council website labyrinths – survey ICT body says sites useful only to local gov wonks
Too few council websites are sufficiently focused on the top tasks that are of most interest to their users, according to an annual report by Socitm.…
It never ends: TV exposé tags new Android privacy howler EC blasts Google personal data-sharing as ‘illegal’
The UK’s Channel 4 News has dropped a fresh load of privacy grief in Larry’s lap, with an expose into the way advertisers hitch-hike on apps’ permissions.…
Oz says 41 hits a day turn bloggers into publishers Proposed regulator could force bloggers to make corrections
Bloggers whose online scrawling earns just 41 page impressions a day could be forced to apologise to …
Tech News 01/03/2012
Risky child-support plans rely too much on new IT system – NAO Cost cuts hinge on delayed, overbudget mega-IT overhaul
Plans by the Child Maintenance and Enforcement Commission to cut spending are risky and rely too much on the introduction of a new IT system, according to a report from the National Audit Office (NAO).…
Ten… top iOS games Play away Data.gov.au loses dedicated staff Former staffer says Gov 2.0 losing momentum
One of the key elements of Australia’s Gov 2.0 effort, the data.gov.au website, no longer has dedicated staff and is now a “mature capability” that is part of the Australian Government Information Management Office’s IAGIMO’s) “business as usual” efforts.…
Firm Dick sales excite buyers Woolies stroking queue of purchasers for …
Tech News 18/01/2012
NHS trust to digitise millions of patient records IT director boasts: We’re paper-light
The Heart of England NHS foundation trust has signed a five-year deal to digitise its patient records.…
New stealthy botnet Trojan holds Facebook users hostage Victims must pay $25 to get back into stalkerbase
A new strain of cybercrime Trojan is targeting Facebook users by taking over their machines and shaking them down for cash.…
Fans goad Valve for Half-Life 3 gen Let us be Freeman
Fans of Valve’s groundbreaking FPS franchise, Half-Life, have taken to the net en masse to voice their frustration regarding a lack of information on the series’ next installment, Half-Life 3.…
German ISP doesn’t have to block foreign ‘illegal’ betting sites Court: …
Tech News 21/12/2011
ISP ordered to drop ‘three strikes’ rule against pirates Using IP addresses to ID them invades privacy
The Irish data protection watchdog has ordered the country’s largest internet service provider (ISP) to stop using its ‘three strikes’ system for identifying and warning alleged illegal file-sharers, according to media reports.…
Phone-hack scandal: News Int’l settles with 7 more claimants Reportedly dishes out ‘hundreds of thousands of pounds’
News International has paid hundreds of thousands of pounds in seven civil lawsuits to individuals who allegedly had their voicemails intercepted by individuals working at the now-defunct News of the World.…
3M CP45 pocket camcorder and projector combo Making light of your photography
Review The 3M CP45 is a combination HD camcorder, 5Mp camera and LED-lit …
Tech News 08/12/2011
NASA rover finds evidence of water flowing on Mars ‘Sort of thing that makes boffins leap out of their chairs’
NASA’s famous robot rover Opportunity, still prowling the haematite steppes of the Meridiani Planum on Mars seven years after setting down, appears to have discovered concrete evidence that liquid water once flowed across the surface of the red planet.…
KitchenPad Book the cooks
iOS App of the Week The big problem when preparing the Christmas mega-feast is synchronising the timings for all the different dishes. My oven just has a single timer on it, so KitchenPad’s ability to create multiple timers is just what I need.…
Insurance and IT firms agree rules on sharing price details Blabbing pricing intentions to each other looked fishy …