Would you prefer to know your IT was going to work and work well, or simply hope that it will last until you have completed the presentation for your biggest new client? That’s the difference!

BWBD LTD’s Proactive IT support service keeps your IT working properly and to keep your team working effectively. The more effective they are, the more they add to your bottom line.

Proactivity keeps your IT costs down. We work to keep your network performing effectively so we cannot charge if you use too much helpdesk time can we? How does it work with your current IT support company?

BWBD LTD support aligns your IT with your business needs. Ever been told you cannot do something your IT cannot do it? Our Client Account Managers begin the conversation with “Where is your business going?” Your IT is a tool to enable your business to perform, BWBD LTD ensures you have the right tools.

Finally, proactivity gives you the confidence to simply get on with your job, with no worries.

Because IT can be stress-free!

How we provide IT support

BWBD LTD’ proactive IT support is made up of a number of parts:

• Regular on-site maintenance days ( we call them rotation days)
• Unlimited telephone and remote IT support
• 24/7 remote monitoring
• FREE emergency call-outs

 

All our on-site IT support is provided by MCSE-qualified support engineers, so you know that you have an experienced and well-qualified IT support engineer working to ensures your IT infrastructure works properly.

The frequency of on-site days determines the fixed monthly fee – the frequency required depends upon:

The approximate size of your computer network

Adding an additional person to your business generates negligible amounts of additional support requirement, so why should there additional costs added?

The complexity of your network

If you have 200 people but only use Microsoft Office and e-mail, your support could cost less than a smaller company with multiple applications and a complex setup.

If this sounds like a business IT support service you want for your company, contact BWBD LTD today to see how we can make a difference.